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April 2008

Monday, April 21, 2008

Email Access Issues - Domain Direct / NetIdentity

Description  :  Customers cannot access their email via Webmail or Email Software.

You can temporarily use "mail.hostedemail.com" as a work around for this issue.

- Using an email program you can change the Incoming and Outgoing server name to mail.hostedemail.com
- Using a web browser you can go to http://mail.hostedemail.com and type in your full email address and password to access your mailbox.

Our Email Administration team is currently investigating this matter. We apologize for this inconvenience.